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[02.03.2005]

Costa Coffee Extends £2.6 million Contract with Alphameric Hospitality to 2009

Alphameric Hospitality, a leading enterprise solutions provider to the hospitality marketplace, today announced that Costa Coffee has extended its current contract for a further four years. Under the agreement, Alphameric Hospitality will continue to deliver Caterwide, their web based ERP solution, plus tilling and services to Costa outlets nationally. Costa has also resolved that Alphameric Hospitality will become their approved supplier for the provision of IT solutions across the Costa owned estate. Significantly, Costa will also recommend Alphameric as their preferred supplier for all UK Costa franchisees.

The contract, originally awarded to Alphameric Hospitality in 2002 covers web based ordering, stock control, MIS, cash management and EPOS tilling and will extend to include a web based time and attendance module.

"For three years, Alphameric Hospitality has provided us with reliable and stable solutions for our ordering, stock control and tilling," said Ann Fraser, Restaurants IT Director. "During this time Alphameric has helped us resolve some important business issues within the outlets and head office such as lack of management information and queue management within the outlets. From this we have measured the margin benefits gained. The Alphameric team has performed an excellent job from training through to implementation and support and we are delighted to extend this relationship.”

Steve Mansfield, Managing Director of Alphameric Hospitality adds “More than ever, Retailers wish to employ solutions that give real tangible payback on the cost of investment through the achievement of increased business efficiency and profit improvement. While Caterwide offers clear benefits for outlet managers, it is also providing measurable results across the Costa business. As a company we work with our customers to increase business efficiency and profit improvement. We are delighted to continue to work with Costa and to support such a respected brand within the hospitality market.

 


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